Our Service Terms and Policies


Computer Training Terms, Policies, Rules and Waiver

By using High School Technology Services (“HSTS,” “we” or “us”), you agree to abide by our terms, policies, and conditions as set forth below.

I. Open Enrollment

By completing and submitting the enrollment form and submitting payment, you will be considered enrolled in the selected HSTS course.  Your enrollment indicates your acknowledgement of HSTS terms and policies and agreement to abide by and be bound by those terms.

(a). Tuition Payment

All classes or workshops are confirmed upon completion of the registration form and submission of payment via purchase order, check or credit card. All course or workshop fees must be paid in full prior to the start date of a class or workshop.

(b). Rescheduling, Cancellation and Refund

  1. If you cancel more than two weeks prior to class or workshop, you are eligible to either reschedule the same course, another course of equal or lesser value, or a refund.

  2. If you cancel less than two weeks prior to class or workshop, you may only reschedule the same course or another course of equal or lesser value.  You are not entitled to a refund for cancellations less than two weeks from the date of the course.

  3. If you do contact HSTS and do not attend your course or workshop, you are only eligible to reschedule for the next available class or workshop date.  You are not entitled to pick a different future date or another course of equal or lesser value; you are not entitled to a refund if you do not attend your course and you do not contact HSTS in advance.

(c). Attendance Requirements

In order to qualify for our certificate of completion, a student must attend at least 80% of our course sessions and successfully complete hands-on exercises as well as the final project (if applicable).


II. On-Site Training

(a). Payments

The half of total payment is due before the class start date and the rest will be due 15 days prior to the final class date.

(b). Rescheduling, Cancellation and Refund

  1. If you cancel more than two weeks prior to class, you are eligible to reschedule for a future training or you may opt for a refund.

  2. If you cancel less than two weeks prior to class, you are eligible to reschedule for a future training or you may opt for an 80% refund.

  3. Any cancellation made on or after the first class date is not eligible for refund or rescheduling.


III. Custom/Private Tutoring

(a). Payments

The total payment for each session is due at least one day before the that session date. Thus, you pay as sessions go.

(b). Rescheduling, Cancellation and Refund

All payments are final; there is no rescheduling or refund option.


IV. Service Delivery Release

(a). You, as participant and/or student (both individual and company) agree to hold HSTS, its managers, staff, and any individual or entity (directly or indirectly) who works with us, harmless against claims, complaints, or legal actions connected to our training services, course, workshops, or the information obtained from attendance of the same.

(b). No Warranty.  You, as participant and/or student, acknowledge and agree that any course or workshop is provided on an "AS IS" basis.  HSTS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO COURSE OR WORKSHOP MATERIAL, OR ANY INFORMATION OBTAINED THROUGH ATTENDANCE AT THE SAME, AND HEREBY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO EVENT SHALL HSTS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE USE OF COURSE OR WORKSHOP MATERIALS OR THE INFORMATION OBTAINED THROUGH ATTENDANCE OF THE SAME.  HSTS makes no warranties of any kind that the Course or Workshop materials, or the information obtained from attendance of the same is free from defects, errors, is accurate or complete.  

(c).  Any dispute which arises out of and/or related to cases not included herein, shall be construed and judged based on the governing laws of the District of Columbia.

(d). Without limiting the foregoing, we reserve the right to alter, update, or add our terms and policies at our sole discretion.

V. Site Terms of Use and Privacy Policies

By using HSTS services, you understand and agree with our site Terms of Use and Privacy Policies.  
  

VI. Copyright
All rights reserved. No part of our materials or lessons should be reproduced or transmitted in any form or by any means, electronic or mechanical including photocopying, recording or by any information storage retrieval system without permission in writing from HSTS. The virtual classroom materials are for individual use only. No commercial, institutional or corporate use of HSTS materials is permitted.


VII. Computer Training Policies, Rules and Waiver

High School Technology Services (HSTS), in collaboration with other organizations, such as venue partners, offer the students and its program participants (collectively "Users") access to the Internet through the classroom and provide them with computer training lessons.

HSTS’s sole intent in providing access to the Internet and computer training is to further educational knowledge and information technology competency of Users. HSTS respects the right of each User and parent to decide whether or not the User will be permitted to enroll into our computer training program. In order for the User to use computer training lessons provided by the HSTS, the parents or User (if s/he is 18 year old or above at the time of enrollment) must understand and consent to the Computer Training Agreement, Waiver, and Release (herein “Agreement”). This Agreement will be valid as long as the User is enrolled at our program.

(a) Conditions and Rules of Use for In-person Classes

Noise Level

  1. Before, during, and after course sessions, Users must remain quiet and keep personal conversations to a minimum and at a low volume. Playing music is prohibited.

Drinking, Editing, and Cleaning

  1. While in the building or classroom, eating and drinking is strictly prohibited for all Users unless     specifically permitted by instructors. Also, Users are required to keep the classroom and building neat and clean.

Equipment

  1. All Users are required to bring his/her own laptop and charger.  We recommend that Users charge their laptops prior to attending a course or workshop whenever possible.

Personal Belongings

  1. While in the building or classroom, Users must not leave their personal belongings unattended. HSTS and office space tenants shall not be responsible or liable for any items left unattended in the facility.

Teacher Communications

  1. Outside the classroom, all the communications (including course-related questions, materials, or assignments) with teachers must be done via teacher designated email.

Permissible Hours and Location

  1. Users are only allowed to be in the building areas (including the main entrance of the building) or classroom shortly before, during, and shortly after designated course or workshop times.  Some course or workshop venues need to be available for other uses.  Consequently, Users are only allowed to stay in the classroom shortly before, during, and shortly after the class sessions. When coming to the building, Users should stay at the main entrance of building (without blocking the entrance door) and wait for the Program Coordinator.  For certain venues, Users must be accompanied by our Program Coordinator for entering and exiting the building if needed.

Guests & Family Members

  1. Users may not bring others into the building or classroom.

Use of Cell phones & Social Media

  1. When in the classroom, cell phone use and social media access (Facebook, Twitter, Instagram, Snapchat, etc.) are prohibited.

Other Rules

  1. Users are not allowed to change clothes at the course or workshop venue unless specifically permitted otherwise.

  2. Printers will not be available in the classrooms.

  3. When at the course or venue but outside of the classroom, Users should respect other tenants in the building.

  4. While using the internet, Users must surf safely and avoid visiting sites that have no relevance to the course materials or are offensive or obscene in nature.

  5. Downloading or uploading large files or large volumes of files is strictly prohibited. Streaming video or otherwise significantly diminishing the bandwidth available for all Users is strictly prohibited.

(b) Conditions and Rules of Use for Virtual Classes
By taking our virtual courses or workshops, you understand and agree as follows:

  1. For each virtual course or workshop in which you enroll, you receive an individual license to use HSTS material as directed by your instructor. Users are entitled access from one PC, Tablet, or Smartphone only, unless otherwise agreed. HSTS will monitor and track users for multiple logon, and in case of suspicion of and/or documentation of multiuser access, the user will have his/her account closed and the user will be charged an additional enrollment fee for the extra access.

  2. You will not rent, lease, sublicense, re-sell, distribute, transfer, copy or modify the     services, material or any component thereof; nor will you disseminate any information you receive from attending the virtual course;    

  3. You will not translate,     decompile, or create or attempt to create, by reverse engineering or otherwise, the source code from the object code made available through our virtual classes;;    

  4. You will be solely responsible for acquiring, installing, operating and maintaining the hardware and     software environment, network connections, and telecommunication     links, necessary to access and use our services;    

  5. You will not use our services in any manner, or in connection with any content, data, hardware, software or other materials that infringes upon or violates any patent, copyright, trade secret, trademark, or other intellectual property right of any third party, or that constitutes defamation, libel, invasion of privacy, any act or omission that is threatening, harassing, malicious, or any act or omission that is a violation of any applicable law or regulation.  

Violation of any of the foregoing conditions and rules shall be grounds for immediate termination of User from our program. HSTS shall have the ownership rights to all data and/or contents designed and developed by Users or submitted to us as a part of program assignment and/or course projects.

Users who attend our programs may occasionally be asked to be a part of our marketing, publications and/or public relations activities which may use (but not limited to) the Users' name, picture, work, voice, verbal statements, or portraits (video or still) to appear in HSTS publications, marketing materials, videos, website or on HSTS's applications. For example, pictures and articles about HSTS activities may appear in newspapers, our social media pages, or publications. These pictures and articles may or may not personally identify the Users. The pictures, videos, and artwork may be used by the HSTS in subsequent years.  

WAIVER AND RELEASE

By enrolling and attending HSTS-run courses and classes, I hereby consent to the above conditions and rules of use and I agree I will take no legal action, now or in the future, against the HSTS, its Board of Directors, parent company, affiliated companies, founders, owners, officers, administrators, teachers, employees, agents, and volunteers caused by, or resulting from my access to the Internet and/or taking computer training lessons. I hereby release the HSTS from any liability, whatsoever which may arise as a direct or indirect result of my engagement in the program. I understand that I am responsible for informing HSTS of any change of parental/guardian computer training permission.


Course Cancellation or Rescheduling Request

If you would like to cancel or reschedule your class please fill out the form below: